Privacy policy

PRIVACY POLICY

At Gift Memorie, we respect your privacy and are committed to keeping your personal information safe.

Information We Collect

When you place an order or contact us, we may collect information such as your name, phone number, email address, shipping address, payment details, and personalised information required to create your order.

How We Use Your Information

Your information is used to:

Process and deliver your orders
Create personalised/customised products
Contact you regarding your order
Provide customer support
Improve our products and services

Payment & Shipping

Payments may be processed through trusted third-party payment providers. Shipping information may be shared with our courier or delivery partners only when required to deliver your order.

Personalised Photos & Content

If you provide photos, names, messages, or other personal information for a customised product, we use them only for order fulfilment and related customer service.

Data Security

We take reasonable steps to protect your personal information. However, no online method of storing or transmitting information can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics, or other service providers. These services may have their own privacy policies.

Your Consent

By using our website or placing an order, you consent to the collection and use of your information as described in this Privacy Policy.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Gift Memorie through the contact details provided on our website.